Thank you for shopping at Dancehappy.com where we give excellent customer service and special care to each individual order. We offer a low price guarantee that meets or beats any competitors prices, so you'll be happy you shopped at Dancehappy! 70110 Running Horse Ct. Sisters, OR 97759 Phone: (541)504-2468 Fax: (541) 504-2462 support@dancehappy.com We want you to be completely satisfied with your order so please try on your shoes when you receive them and make sure they fit before you wear them. We are unable to take back shoes which are worn. In case you do need to return your shoes, please send instructions with your shoes, on a note inside the box, so we will know how to fix the problem. All returns must be received within 30 days of ordering. Returns may be subject to a 10% restocking fee. Thank you, and may your feet feel happy dancing!